Who we are
Count Creation Ltd is a visual brand design studio based in West London, registered in England and Wales (company number 09493801). For anything about your data, email studio@countcreation.com.
What we collect and why
- Contact form: your name and email, and optionally your website, what you need help with and any message. We use it to reply to your enquiry. Legal basis: legitimate interest in responding to you.
- Guide download form: your name and email, so we can send you the guide. Legal basis: legitimate interest in sending what you asked for.
- Marketing updates: only if you tick the optional box. You can unsubscribe at any time. Legal basis: consent.
- Booking a call: free 20-minute calls are booked through Google Calendar, and Google’s privacy policy applies to that booking.
- Analytics: we use Google Analytics to understand how people use the site, only if you accept analytics cookies.
- Cookies: you choose which non-essential cookies to allow through our cookie banner, and you can change your choice at any time.
Where your data goes
Form submissions are stored securely on our website and emailed to our studio inbox. We use trusted providers to run the site: web hosting, email delivery and Google Analytics. We never sell your data.
How long we keep it
Enquiries are kept for up to 2 years. If we go on to work together, project records are kept for 6 years after the project ends, to meet accounting and legal requirements. Marketing consent is kept until you unsubscribe or withdraw it.
Your rights
Under UK GDPR you can ask to see, correct or delete your data, object to how we use it, or withdraw consent. Email studio@countcreation.com and we’ll respond within one month. If you’re unhappy with how we’ve handled your data, you can complain to the Information Commissioner’s Office at ico.org.uk.
Changes
We’ll update this page if anything changes. Last updated 19 October 2026.
